https://www.thomgray.co.uk/contact daily 0.75 2025-04-23 https://images.squarespace-cdn.com/content/v1/624b3c6d42478d55293db95f/1649097842207-TDSBOC47MBJXEHPQUYD9/MHeiderich_ReflexionenZwei-05-copy.jpg Contact https://www.thomgray.co.uk/about daily 0.75 2025-07-15 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/5d60d772-59f3-40f5-9d60-d7ad6c4a9284/IMG_2113.jpg About - Make it stand out Here’s me in Lanchester, County Durham where I grew up (2019) https://www.thomgray.co.uk/case-studies daily 1.0 2026-04-01 https://www.thomgray.co.uk/case-studies/virgin-money monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/feacde09-b2b8-4981-85d2-cd4f3b3ea359/virginmoney-dashboard.jpg Case Studies - Virgin Money - Make it stand out Virgin Money’s Investments and Pensions online service https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/3c47bbb4-d262-4134-8566-a3bdf458a10a/vm-before.png Case Studies - Virgin Money - Make it stand out Virgin Money’s Investments and Pensions website and online service in 2020 (Credit: Virgin Money) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/8be9e935-e1ea-4300-aa45-3537f69e8ade/vm-wireframes.png Case Studies - Virgin Money - Make it stand out An early wireframe of an investment calculator, which was designed to help customers understand their potential return on investment (2021). https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/4a205da4-a2b9-4371-97a3-2bcc7a147192/vm-calculator.png Case Studies - Virgin Money - Make it stand out Virgin Money’s pension calculator offered individualised forecasts, which needed to be announced as such. https://www.thomgray.co.uk/case-studies/post-office monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/95843f00-acf2-4abb-93c7-6c1a757bc5e7/postoffice-onlinesaver.png Case Studies - Post Office - Make it stand out Post Office’s Savings website https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/b6ca6373-9eb2-4076-881b-9de0b7d71bea/postofice-summaryboxes.png Case Studies - Post Office - Make it stand out From accordions to vertical tabs, a new design pattern for the savings summary box https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/6e472d29-1579-4d83-95e0-278beafc5e16/post-office-cro.png Case Studies - Post Office - Make it stand out We conducted an A/B/C test on the Savings homepage, which compared the efficacy of three design solutions. https://www.thomgray.co.uk/case-studies/sage monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/95f6fa02-682c-4e7f-b18f-070f6d305f22/financials-realdevice.png Case Studies - Sage - Make it stand out Sage Financials was built on the Salesforce platform https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/95e0fdbb-4b40-44f6-84a1-9c4761ef19af/sage-partnerships.png Case Studies - Sage - Make it stand out I worked alongside Sage’s integrations team to collaborate with external partners including VISA, UPS and American Express https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/7de2be53-89c0-43b4-ba24-04579a2847e7/sage-allan.2024.png Case Studies - Sage - Make it stand out I enlisted the expertise of Allan Milne at both Sage (left) and Turnitin (right) to deliver accessibility training https://www.thomgray.co.uk/case-studies/turnitin monthly 0.5 2026-03-31 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/4442e1a0-2037-42d0-a665-9af27d780f6d/turnitin_2024_device.png Case Studies - Turnitin - Make it stand out A vision for Turnitin (2016) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/951111ac-1085-4a2a-bad8-3cc45b57cc60/am_components.png Case Studies - Turnitin - Make it stand out Turnitin’s design system was designed to be used in every learning management system, in every language, on every device, for everyone https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/a927b847-427a-4c92-a248-0a7ba33dfbdc/tii-prototypes-2024.png Case Studies - Turnitin - Make it stand out Using paper prototyping to explore navigation interaction (left) and defining core workflows (right) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/00db9d0e-0f25-4a33-a7ed-45c169435ca5/tii-gaad.png Case Studies - Turnitin - Make it stand out I organised and led Turnitin’s first Global Accessibility Awareness Day in 2016 https://www.thomgray.co.uk/case-studies/bbc-iplayer monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/db0e3265-15a6-4896-b1ba-c17eb9135ec6/bbbcsport.jpg Case Studies - BBC - Make it stand out BBC Sport using GEL typography guidelines, Credit BBC https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/4a0e1a66-f2a7-4bd1-a779-b5dbf2701e29/folkawards_stronglanguage.jpg Case Studies - BBC - Make it stand out I produced visual designs for BBC Red Button features, including the Radio 2 Folk Awards and Comic Relief (2011) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/6f2bc66c-e9af-4ed8-8f0a-38587f3a3bfd/iplayer_1.jpg Case Studies - BBC - Make it stand out Working on the FreeSat platform, I reworked the Parental Guidance feature and subsequent navigation schemes (2011) https://www.thomgray.co.uk/case-studies/art monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/1731266213142-UI6IJ5YBN4T9M4H4YEX9/leaves_2people_2.jpg Case Studies - Art - Make it stand out ‘11th October’ exhibited in Newcastle (2010) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/7a60a995-9de5-4259-a9a6-baf6dbf8eed8/context1.jpg Case Studies - Art - Make it stand out ‘11th October’ utilised a re-engineered Victorian streetlight as a vehicle for interactive digital video projection. https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/4d56d405-aa26-469d-b468-99e8346af4cb/4005191545_7d941ca258_b.jpg Case Studies - Art - Make it stand out (Left to right) Andrea Pozzi, myself and Ko Le Chen at the inaugural ‘Render’ exhibition (2009). https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/1728422608295-4KONWJTQ9TA7P5CAJLMN/pauses_doc14.jpg Case Studies - Art - Make it stand out This film was projected through a purpose-built water tank, constructed within a plinth. https://www.thomgray.co.uk/case-studies/ovo-energy monthly 0.5 2026-03-31 https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/22dc9114-986a-45eb-b969-1ddee73e1594/ovo-portfolio-9.png Case Studies - OVO Energy - Make it stand out OVO Energy’s in-app rewards offering (2025) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/d13eb9c9-faa2-4d01-b826-6532187c6f62/app-existing-ovo.png Case Studies - OVO Energy - Make it stand out How Beyond is currently positioned in-app. Credit OVO Energy (2025) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/8836bc8a-c527-4a98-82df-054e1036daae/app-vision-ovo.png Case Studies - OVO Energy - Make it stand out Our modular design system and personalised navigation schemes allow us to create multiple entry points for rewards https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/581c5a21-fde4-4553-9b8e-0ce2f2681f68/points-test.png Case Studies - OVO Energy - Make it stand out Time-limited beta release to test the efficacy of a points-based rewards system (2025) https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/1acdc07d-951b-4b4c-bfa3-bc209e04361c/rewards-centre-sketch.png Case Studies - OVO Energy - Make it stand out We used Crazy 8s to rapidly sketch out different layouts and vote on popular ideas https://images.squarespace-cdn.com/content/v1/6630fa883cb08805ccc47cee/2277648a-09cb-433e-89e8-8934d99762c9/rewards-centre-all.png Case Studies - OVO Energy - Make it stand out Our rewards hub brings together Beyond, offers and OVO Live (2025)